Eileen Johnson, RN, MSN, CPHQ

Highlights

• Self-employed healthcare consultant
• Registered Nurse with over 40 years of experience in critical care and hospice
• Former member on the Quality and Standards Committee of the National Hospice and Palliative Care Organization (NHPCO)
• Former media editor at Journal for Healthcare Quality

“I strongly believe that educating students and peers is one of the most critical strategies for ensuring the improvement of the healthcare system and, ultimately, the outcomes of the patients we serve.”

– Eileen Johnson, RN, MSN, CPHQ

Experience

Before retirement from full-time nursing practice, Eileen Johnson, RN, MSN, CPHQ, worked in many nursing sectors across the healthcare continuum of care. She spent several years practicing in emergency nursing in major medical centers, caring for all ages and levels of patient acuity.

In 1998, Eileen began working with healthcare EMR systems as a business analyst at HCA The Healthcare Company. In that capacity, she started a long career working with quality and process improvement as the team’s lead analyst, developing the quality review and reporting systems for the HCA system. She also created the first core measures system used by HCA as one of the first recognized vendors for The Joint Commission Core Measures initiative.

In 2007, Eileen left HCA to work as a Senior Analyst for a nation-wide hospitalist company. There, she continued to hone her skills in project management and business analysis. In this role, she developed end-user documentation and training for a greenfield company data warehouse and reporting system. Eileen became a Quality Expert and was the lead in the development of the Quality Enhancement Program. She led the evolution and progression of the advanced data architecture and reporting system via the definition of business rules and user interface reporting.

In 2013, Eileen left the hospitalist company to become the Senior Director of Quality and Data at a large not-for-profit hospice company. In this role, she supported the executive and operations teams to optimize information systems and data for resource usage to provide exceptional patient care based on the best evidence. Eileen was also responsible for designing tools for collecting, packaging, and submitting mandatory quality data to CMS.

Since her retirement in 2018, Eileen has worked as a self-employed consultant in healthcare. She joined ACLS Certification Association in 2013 as a writer, editor, and member of the Medical Review Board.

Certifications, Licenses, Memberships

• 2013  – ELNEC Certification
• 2010 to present – Lean Six Sigma Black Belt
• 2003 to present – Healthcare Quality Certification Commission certification as a Certified Professional in Healthcare Quality (CPHQ)
• 1986 to 2001 – Certified Emergency Nurse
• 1982 to present – Sigma Theta Tau, Nursing Honor Society
• Registered Nurse in Tennessee
• Basic, Advanced, and Pediatric Life Support Certification

Education

University of Texas; Austin, Texas 
MSN, Nursing – Adult Health and Teaching, 1985

Indiana State University; Terre Haute, Indiana
BSN, Nursing, 1982; ADN, Nursing, 1980

Indiana University; Bloomington, Indiana 
AB, Sociology and Political Science, 1972

More About Eileen

ACLS Certification Association Editorial Process

ACLS Certification Association believes that better education leads to improved patient outcomes. We take pride in providing easily accessible online medical certification training and testing. By utilizing the most dependable, comprehensive, and current medical information and healthcare content available, we deliver exceptional curriculums.

Our editorial board includes medical professionals, writers, fact-checkers, and editors from all sectors of healthcare. Our course material is meticulously examined and peer-reviewed before publishing.

Our writers and editors boast notable accomplishments across multiple disciplines. The team includes medical physicians, professors, nurses, paramedics, and healthcare innovators. Before joining our editorial board, all applicants are rigorously vetted to make sure they possess a balance of real-world experience and superb clinical knowledge and skills. Our editorial board employs medical experts from across the world.

As an ACLS Certification Association Authorized Training Center, we take pride in our medical integrity. The entire curriculum, from the study guides and video lessons to the digital knowledge base and algorithms, is rigorously fact-checked and reviewed by multiple members of our editorial board. All information is sourced from reputable medical journals, government health organizations, and healthcare and academic institutions.

Learn About Our Editorial Process

ACLS Certification Association Medical Review Board

ACLS Certification Association is the nation’s largest and most trusted provider of emergency medical certification training and testing. Our courses and exams are reliable, current, and comprehensive, utilizing the best medical information available.

We take a human approach to healthcare training and understand that creating an elite team of medical professionals makes us stand out. The ACLS Certification Association Medical Review Board consists of board-certified physicians, nurses, paramedics, academics, and healthcare innovators.

Our Medical Review Board verifies our curriculum and content via a rigorous peer-review process. As an ACLS Certification Association Authorized Training Center, our foundation is built on integrity and trust. We take pride in providing best-in-class medical training to improve patient outcomes across the world.

Meet Our Medical Review Board